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Getting back to sportRead more > See where you can play sport coming out of lockdown Read more >

Turnstile

Turnstile powered by

Sports booking management and marketing services for sports facility operators. A professional, cost-effective service with booking software that streamlines your management processes.

Contact our sales team

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  • Turnstile

What is Turnstile?

Turnstile is a sports bookings management and marketing service powered by Playfinder. It is a great sports booking solution for operators of sports facilities run by councils, schools, community groups and leisure centres. It provides a professional, cost-effective service that streamlines your management processes. Online booking calendars displayed via the Playfinder website and app make your venue more accessible to sports players.

Acting as an extra team member for sports venue operators, Turnstile provides sports booking software, a contact centre and GDPR data compliance. With award winning technology*, a dedicated UK-based team, and proven track record, Turnstile is a reliable service operators can rely on.

*Daily Mirror no.1 iOS App of 2017

A dedicated bookings team

Playfinder is proud of its customer service, with 92% of customers saying they would recommend us to a friend. The Playfinder contact centre is ready to respond to email and telephone enquiries 24/7.

All team members are professionally trained and have the experience and skills necessary to provide a positive booking experience on your behalf.

  • End to End management of all booking enquires
  • Refund and complaints handling
  • Invoices, payment collection and financial reports
  • Management of waiting lists for block bookings

Online booking makes things simple

Turnstile brings your venue's sports offering online, bringing secure, reliable booking software and a CRM custom-built for sports bookings by our in-house development team.

Online booking calendars show availability in real time, allowing customers to book and pay online. The CRM processes manual and block booking enquiries and provides instant reports on booking activity.

  • Display live availability on our website and app
  • Instant bookings and payments online
  • Increased booking conversion rates
  • Maximise revenue

Marketing that puts you on the map

Turnstile utilises data analytics tools to identify booking trends. Based on the findings, we create bespoke social media and digital marketing campaigns to promote Playfinder Partner facilities to local sports players.

By becoming a Turnstile partner, our database of sports users will be kept up to date with exactly what’s available at your venue, and when.

  • Social media and marketing campaigns
  • Data analytics and reports
  • Promotions to local sports players
  • Press & online media campaigns

How to get started

Register interest
Get in touch with us today and discuss how we can help your venue
Setup
A member of our sales team will help you set up your venue listing
Launch
Launch your venue on Playfinder and enjoy the benefits of being a partner

Playfinder Partners

"I have used Playfinder across a number of sites and always found it an easy way to increase our bookings and promote our venues to a wider audience."

Chris Williams
Everyone Active

"Playfinder have helped us run our venues at a profit while simplifying the booking process and providing a modern service to users."

Christine Lehmann
London Borough of Islington

Frequently Asked Questions

We know you might have some questions, well here are the answers...

What is Turnstile?
Turnstile is a full bookings management package for sports facilities, provided by Playfinder. Turnstile centralises sports bookings and management allowing venue staff to concentrate on other areas of business.
Does Turnstile include online bookings?
Yes it does. Turnstile facilitates online bookings on your behalf, simplifying the booking process for users and increasing booking conversion rates.
How do you manage booking enquiries?
In addition to facilitating booking and payment online, our Turnstile team will answer all telephone, email or web enquiries, 7 days a week.
What about invoicing and reports?
All invoices, receipts and booking confirmations are managed by Playfinder's Turnstile team. Financial and data reports are provided on a regular basis.
How will venue staff know what bookings are taking place?
Our Turnstile bookings team communicates with venue staff on a daily basis. Venue staff are able to view upcoming booking schedules and booking confirmations are sent to venue staff each time a booking is made.
Does Turnstile include venue marketing?
Yes. All Turnstile partners benefit from Playfinder's digital marketing expertise which promotes available facilities and increases utilisation and bookings.
Is Playfinder GDPR compliant?
Playfinder is fully GDPR compliant. Data compliance & security is of paramount importance to Playfinder.
How much does it cost?
Playfinder creates a bespoke Turnstile service based upon your requirements. Please get in touch with our Turnstile team by emailing hello@playfinder.com or call us on 0333 300 3478.
How do I find out more?
To find out more about the benefits of Turnstile, please get in touch with our Turnstile team by emailing hello@playfinder.com or call us on 0333 300 3478.

Still have questions?

No problem, our friendly team will be happy to help.
Please email hello@playfinder.com or call 0333 300 3478.