Playfinder Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
TERMS OF WEBSITE USE
This page contains the legal terms and conditions that apply to your use of the websites www.playfinder.com, www.bookteq.com or any Facility websites using our products or services ("Site") and applications for mobile, tablet and other smart devices and application program interfaces (collectively, the "Application") including by accessing and browsing it, printing, copying and downloading from it, posting to it, linking to or from it or registering with it ("Use") (collectively, the "Site Terms"). You must read these Site Terms. By your continuing Use, you confirm that you have read, understood and agree with these Site Terms in their entirety. If you do not agree to these Site Terms in their entirety, you must not Use or continue to Use this Site or Application.
Please read these Terms carefully before you start to Use the Site and/or Application, as they apply to your Use of this Site or Application and We recommend that you print and keep a copy of them for your future reference.
INFORMATION ABOUT US
This Site and Application is operated by My Local Pitch Limited, trading as "Playfinder" ("We", "Our" or "Us").
We are a limited company registered in England and Wales under registration number 08427059. Our registered office is 43-45 Charlotte Street, London, W1T 1RS.
We are an Agent that act on behalf of suppliers, operators or owners of sports venues, facilities, clubs, activities, coaches, referees and/or umpires, leagues, ladders and tournaments ("Facilities").
We reserve the right to update, change, suspend or permanently close the Site or Application and update these Site Terms from time to time. We recommend that you revisit this page regularly to keep informed on the current Site Terms which apply to your Use. By continuing to Use this Site and/or Application, you will be deemed to have agreed to any changes to these Site Terms.
We do not guarantee that this Site or Application, or any content on it, will be free from errors or omissions.
YOUR USE OF THIS SITE
Your Use of this Site and Application's published links, messages, material or information ("Content") must only be for lawful purposes and must not be in a way that infringes Our or anyone else's rights or restricts or inhibits ours or anyone else's enjoyment of this Site or Application.
Your Use of this Site or Application is solely for your own personal use. Except where the relevant page of this Site and Application and these Site Terms expressly permit you to do so, or We consent in writing to you doing so, you may not Use this Site or Application:
to copy, reproduce, use, re-sell or otherwise deal with any Content on this Site or Application;
for the purpose of commercially exploiting the Content or any part of it (except where you first obtain a licence to do so from Us or, as applicable, from the relevant nominated partner and in such case We reserve the right to charge you for such commercial exploitation);
in any way that breaches any applicable law or regulation or in a way that is unlawful or fraudulent or has an unlawful or fraudulent purpose or effect;
for the purpose of harming or attempting to harm minors in any way;
to modify, distribute or re-post any Content on this Site or Application;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
to reproduce, crawl, frame, link to or deep link into this Site or Application on or from any other website.
You must not:
knowingly introduce viruses, Trojans, worms, logic bombs or other Content which is, or may be, malicious or technologically harmful to Us or anyone else;
attempt to gain unauthorised access to any part of this Site or Application, the server on which this Site or Application is stored or any server, computer or database connected to this Site or Application;
attack this Site or Application including attacks via denial-of-service or distributed denial-of service;
post or distribute any defamatory, obscene messages or Content which may otherwise be unlawful (including that which includes any other person's proprietary information such as trade marks, copyrighted or confidential information or trade secrets and where you are not authorised by the owner or rights holder to post or distribute such information).
You acknowledge that any breach by you of these Site Terms may be a breach of criminal offence under the Computer Misuse Act 1990 (UK) and that We may report such actual or suspected breaches to the relevant law enforcement authorities and co-operate with those authorities, including by disclosing your identity or IP address to them. In the event of any actual or suspected breach, your Use of this Site and Application is to cease immediately or We may terminate it.
The Content on this Site and Application is for the purpose of promoting products and services available in the UK and Ireland and if you choose to Use this Site or Application from outside the UK and Ireland, then you are responsible for your compliance with local laws if and to the extent local laws are applicable.
ACCURACY OF CONTENT AND YOUR RELIANCE ON IT
The Content on this Site and Application is provided for general information purposes only and does not constitute legal or other professional advice or endorsement of any third party and so you may not rely upon it as such. Views expressed in user generated Content are the opinions of those users and do not represent Our views, opinions, beliefs or values and We reserve the right to monitor, edit or censor such user generated Content where We consider it appropriate or necessary to do so.
To the maximum extent permitted by law, We disclaim all representations, warranties and guarantees, whether express or implied, that the Content in or on this Site and Application is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
ACCESS TO THE SITE AND YOUR ACCOUNT
We do not guarantee that this Site or Application, or any content on it, will always be available or be uninterrupted. We will not be liable to you if for any reason this Site or Application is unavailable at any time or for any period.
We permit your Use of this Site and Application on a temporary basis only and reserve the right to withdraw or change the Content or products and services provided on this Site and Application without notice.
You are responsible for making all arrangements necessary for you to have access to this Site or Application and for ensuring that all persons who access this Site or Application through your internet connection are aware of these Site Terms and other applicable terms and conditions and that they comply with them.
To register an account with Us and log into it on this Site or Application, you must provide Us with your email address and a password. Your account details may be used by you to make bookings and payments and when you use your email address, password and account, you are authorising Us to carry out the instructions you have given to Us on the Site or Application.
You are responsible for maintaining the confidentiality of your password and any account registration or activities that occur under your account. You must not disclose your account details or password to any third party. We have the right to disable your account or password at any time, if in Our reasonable opinion you have failed to comply with any of the provisions of these Site Terms.
If you know or suspect that anyone other than you knows your account details or password, you must promptly notify Us at firstname.lastname@example.org.
INTELLECTUAL PROPERTY RIGHTS
We are the sole legal and beneficial owner, or are the authorised licensee, of all intellectual property rights (including copyright) in and to this Site and Application (including its design and underlying code) and in the Content published on it. Copyright laws and treaties around the world protect these works and all rights in and to them are reserved to Us.
If you acquire any copyright or other intellectual property rights in the Site or Application or Content on this Site or Application (including any rights you may have in user generated Content that you submit through the Site or Application), whether by operation of law or otherwise, then you agree to assign such rights to Us on a non-exclusive, royalty free, perpetual, irrevocable and worldwide basis absolutely to the fullest extent permitted by law. You also unconditionally and irrevocably waive any and all moral rights you acquire in or to this Site or Application and its Content. You further agree to execute all such documents and do all such acts and things as We may reasonably require in order to assign any such rights to Us and to waive any moral rights you acquire in or to this Site or Application or its Content.
You may print or make copies of or download a reasonable number of extracts of any Content from this Site or Application for your personal use and reference or to draw the attention of others known to you to the Content on the Site or Application.
You agree you will not modify in any way the paper or digital copies of any Content that you have printed or downloaded from this Site or Application or Use any of the Site or Application's graphics (including illustrations and photographs) or video or audio sequences separately from any accompanying text.
In using the Content on this Site or Application, you must always acknowledge Our status (and that of any identified contributors) as the authors of the Content.
If you print, copy or download any part of this Site or Application in breach of these Site Terms, you agree your Use of the Site and Application is to immediately cease or may be terminated by Us and that you will, at Our option, return to Us or destroy any copies of such Content.
Our Site and Application helps you to find sports activities and locations and to make reservations for these either through links to third parties or through this Site and Application for services and products delivered by suppliers for whom We act as agents. When you make a booking, you are entering into a contract with suppliers via My Local Pitch Limited, trading as "Playfinder", not with My Local Pitch Limited itself.
As such when making a booking for a sports Facility it is your responsibility to seek out and familiarise out the terms for that sports Facility in the instance that they are not otherwise provided to you.
As the Site and Application acts as an interface in your transactions with suppliers in the sport industry, you must be legally authorised to enter into contractual obligations and have the requisite consent or authority to act for or on behalf of any persons included in such transactions. If you are under the age of 18, you must not Use this Site or Application or submit personal information unless you have the consent of, and are supervised by, a parent or guardian. You warrant that all data provided by you is accurate and you guarantee the accuracy of any information entered on this Site or Application by you in relation to a transaction, booking or person whom you represent.
Any Use of this Site or Application by you which is fraudulent or in conflict with these Site Terms shall give Us the right to refuse you access to the products and services offered by Us and sport industry suppliers or to the Site or Application.
Any bookings made by you with third party suppliers (who are not Affiliates) will be governed by the terms and conditions of such third party suppliers. Any bookings made by you through this Site or Application with Affiliates will be governed by these Site Terms and any other legal notices contained on this Site or Application or any other specific sales terms and conditions which are on this Site or Application and which We draw your attention to during the booking process.
LIABILITY FOR BOOKINGS
Playfinder is not responsible for and disclaims any and all liability related to any and all bookings for our suppliers’ Facilities. Accordingly, any bookings that are made by you as a result of using the site are done so at your own risk and when making a booking you accept all liability for any losses or damages that occur at a Facility as a direct or indirect result of a booking you make for the Facility.
Playfinder shall not in any circumstances have any liability for any losses or damages which may be suffered by the supplier (or any person claiming under or through the supplier), whether the same are suffered directly or indirectly or are immediate or consequential, and whether the same arise in contract, tort (including negligence) or otherwise howsoever, which fall within any of the following categories:
damage, even though Playfinder was aware of the circumstances in which such special damages could arise;
loss of profits;
loss of anticipated savings;
loss of business opportunity;
loss of goodwill;
any injury or death resulting from a booking that Playfinder facilitated.
PRICING, CHANGES TO BOOKINGS AND CANCELLATIONS
All refunds and cancellations are subject to the Facility’s terms. In general, there are no refunds granted for the cancellation of bookings. A change in time, partial refund or refund is subject to the venue policy and may be granted at the absolute discretion of the Facility.
There may be unforeseen changes to the availability of a slot after a booking has been paid for via the site. In these cases We will do all that is reasonably possible to find an alternative slot, and if none can be found that you would like to accept, a full refund will be processed with 2 business days.
The Facility may cancel or move a booking at any time for reasons beyond Our control. In these instances we will make every effort to gain a refund on behalf of the booker or move the booking to a suitable time.
The price for bookings may change at any time and the information provided on our site may not be correct. We will make every effort to ensure that the correct pricing is provided at the time of booking but cases may occur when the Facility amends their pricing before a booking has started. As such it is our responsibility to pass on the price difference but we accept no liability for any change in price.
Prices for Playfinder provided services and Facility operator services
If you make a booking through Playfinder’s Site and/or Application, you agree to pay the relevant charges as described in Playfinder’s Site and/or Application and will be responsible for any payments or fees linked to your account.
Once the booking Service has been provided, we may issue you with an invoice from Playfinder or on behalf of the Facility, as applicable. The invoice will include sales tax such as VAT, if applicable.
The prices may be modified in Playfinder’s Site and/or Application from time to time. In no case will Playfinder add additional costs to the price of a booking automatically, but only those services that the User has selected and chosen voluntarily and freely.
Unless otherwise stated, all fees are due upon a booking being placed and payment will be facilitated by Playfinder using the preferred payment method associated with your account. If your primary payment method is not able to be charged, Playfinder may use a secondary payment method if available. If your payment method(s) are unavailable, we reserve the right to continue to try to take payment.
In the event of cancellation of a booked activity, Playfinder may withhold part of the payment as a commission for the service offered.
Playfinder owns and operates the PaySplit technology which allows Users to split a payment. Additional fees for this service may be charged to the lead Booker at time of payment with any additional fees stated clearly to the User.
Payment may be reserved but not taken for up to 7 days on the Users bank account via our payment processor. The User is still liable for payment in accordance with Clause 10 at any time.
LINKS TO OTHER WEBSITES FROM THIS SITE
This Site and Application contains links to websites of third parties that We think you may want to visit. These links are provided for your information only. We do not vet these websites and do not have control over their Contents. While accessing other websites via links from this Site or Application, you will be subject to the terms and conditions of use and privacy policies that govern the use of those websites.
OUR LIABILITY AND THE RIGHTS OF THIRD PARTIES
Although We use reasonable efforts to ensure that this Site and Application is free from viruses and other malicious or harmful content, We do not guarantee that your Use of this Site or Application (including any Content on or website accessible from this Site or Application) will not cause damage to your computer or other devices. You are responsible for ensuring that you have the right equipment (including antivirus software) to use the Site or Application safely (and any websites which are accessed via links from this Site or Application) and to screen out anything that could damage or harm your computer or other devices.
We exclude all liability for any loss and/or damages, whether in contract, tort (including negligence), breach of statutory duty, or otherwise which directly or indirectly are caused by or arise from or in connection with:
your Use of or reliance on the Content on this Site or Application;
your failure to protect your password or account details;
this Site or Application being unavailable or inaccessible at any time or for any period;
delays or interruptions to the delivery of any Content on this Site or Application or any products and services provided by Us on this Site or Application; or
a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your Use of this Site or Application and any Content on the Site or Application or any website accessible from the Site or Application.
We assume no liability for the content of websites linked on this Site or Application. Such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
If you are a business user, please note that, to the maximum extent permitted by law, We will not be liable for:
loss of profits, sales, business or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are a consumer user, please note that this Site and Application is only provided for domestic and private use. You agree not to use this Site or Application for any commercial or business purposes and We have no liability to you for any loss of profit, business, business interruption, or loss of business opportunity.
Nothing in these Site Terms shall exclude or limit Our liability for death or personal injury caused by Our negligence or Our liability for fraudulent misrepresentation fraud, or any other liability that We cannot exclude or limit under applicable law. If any provision in the disclaimers and exclusions from liability contained in these Site Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
No third party shall be entitled to enforce any of these Site Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 (UK) or otherwise.
JURISDICTION, APPLICABLE LAW AND LANGUAGE
If you are a consumer user, please note that these Site Terms, its subject matter and its formation, are governed by English law. You and We both agree that any matter or dispute arising out of or in connection with Use of this Site or Application (including any contract entered by you with Us through the Site or Application) is subject to the non-exclusive jurisdiction of the courts of England and Wales. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business user, these Site Terms, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
All contracts shall be concluded in English.
These Site Terms (including, where applicable, Our Privacy Statement) set out the entire agreement between you and Us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
If you have any concerns about any Content that appears on this Site or Application, please contact email@example.com.